Privacy and Cookie Policy

This Privacy and Cookie Policy is issued by DronePort Rotterdam ("we/us/our"). Our registered office is located at Maaskade 127A, 3071 NK Rotterdam, Netherlands.

Table of Contents:

We are committed to protecting and preserving the privacy of our visitors while they use our site or communicate with us electronically. We take compliance with applicable data protection legislation very seriously.

The term “Personal Data” refers to any information that can be used to identify an individual, either directly or indirectly, including but not limited to names, email addresses, and phone numbers.

This Privacy and Cookie Policy explains how we, DronePort Rotterdam, handle the personal data we collect from you or that you provide to us through our website. Additionally, it aims to clearly inform you about the cookies that may be stored on your device when you access our site, enabling you to make informed decisions about their use.

We commit to safeguarding your information and complying with applicable data protection laws and regulations, including the European Union's General Data Protection Regulation (GDPR), national laws implementing the GDPR, and other related regulations and legislative acts. This encompasses compliance with the Directive on Privacy and Electronic Communications (2002/58/EC), otherwise known as ePrivacy Directive (ePD), and any national implementing laws, as amended or updated over time. We also follow guidelines, codes of practice, approved codes of conduct, and certification mechanisms issued by competent authorities.

Our Privacy and Cookie Policy details the types of information we collect through our website and services, how we use and disclose such information, and the measures we take to protect it.

By using our website  www.droneportrotterdam.com, you acknowledge and agree to the practices described in this policy.

This policy applies to the following groups:

• Visitors to our websites
• Users of our services, such as subscribers to our newsletter
• Partners

Please read this policy carefully to understand our practices regarding your personal data and cookies, and how we will treat them.

We gather information through two primary methods: Direct input from you and automatic collection during your website visits.

1. Directly Provided Information
We capture and process data that you manually input into forms or other contact fields on our website, select from drop-down lists or menus, or provide via email or online forms. This encompasses all information you provide, whether it’s filling out contact forms, submitting inquiries, or engaging with our team via email.

2. Automatically Collected Information
When you visit our website, certain information is automatically collected. This includes your IP address, the date and duration of your visit, the type of browser used, and other standard web log information. This data is gathered independently and is not linked with your other personal data, ensuring it remains anonymized and cannot be traced back to you as an individual.

DronePort Rotterdam has a legitimate interest in processing personal data to fulfill your requests, optimize its services, and continually enhance the visitor experience. In some instances, we need to process data to ensure compliance with legal obligations. DronePort Rotterdam collects and uses your data for the following purposes:

1. Communication
When you share your contact information with us, we use it to communicate with you. This includes fulfilling your requests for subscriptions or event registrations.

2. Analytics
Both manually and automatically collected data is used to analyze and manage our services and website activity. For instance, we monitor statistics like traffic patterns and time spent on pages to optimize our offerings. Data used for this purpose is anonymized to ensure it cannot be traced back to any individual.

DronePort Rotterdam is fully committed to ensuring your data remains secure. To prevent unauthorized access, maintain data accuracy and ensure the appropriate usage of the information by authorized users, we have implemented physical, electronic, and organizational procedures to safeguard and secure the information you provide to us. Personal information will be protected by security procedures appropriate to the sensitivity of the information.

We utilize the services of a trusted third-party website and hosting provider, OnePage.nl, to support the operation and management of our website. OnePage.nl upholds rigorous data protection and security standards and is contractually bound to keep any information they process on our behalf confidential. All data collected through OnePage.nl for our website is securely stored and processed strictly according to our directives. OnePage.nl is not allowed to access, provide, rectify, or delete any data stored on our behalf without our explicit consent.

As DronePort Rotterdam operates internationally, we may transfer the data you provide to our subcontractors or business partners solely to fulfil your requests and our contractual obligations. These entities are obligated to keep the information confidential and are prohibited from using it for any purpose other than assisting us in delivering the services you request.

Please rest assured that we will not share or sell your information to third-party marketers. However, our website may contain links to and from third-party websites. If you follow a link to any of these websites, be aware that they have their own privacy policies, and we do not accept responsibility or liability for these policies. We strongly advise reviewing their policies before submitting any personal data to these websites.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was initially collected, except as required by law. The General Data Protection Regulation (GDPR) outlines specific guidelines regarding the types of data we can store and the duration for which it can be retained. After the prescribed retention period has expired, we systematically delete this data in compliance with data protection regulations.

For data not governed by specific retention laws, we remove it once the purpose for which it was collected no longer applies. If you have consented to a longer storage period or specific data processing activities, we will retain your data until the end of the agreed period or until you withdraw your consent.

As the data subject, you have certain rights concerning the personal data we hold about you. These rights include the ability to:

• Access: Request access to and obtain a copy of your personal data.
• Rectification: Ask us to correct any inaccurate or incomplete personal data.
• Erasure: Request the deletion of your personal data, especially when it is no longer needed for the purposes for which it was collected.
• Objection: Object to our processing of your personal data, particularly if we are processing it based on our legitimate interests.

These rights ensure that you have significant control over your personal information.

To improve the functionality of our services, we use various third-party service providers to process and store your data:

• OnePage.nl: Hosts this website. Read their privacy policy.
• Mailchimp (The Rocket Science Group, LLC): Manages our email subscriber lists and sends emails to our subscribers. Read their privacy policy.
• Jotform: Hosts our online forms, including surveys, registrations, contact forms, and application forms. Read their privacy policy.
• Severa: Provides our project management and CRM platform. Read their privacy policy.
• Microsoft Corporation: Provides our email services.
• Google LLC: Measures the performance of our website.

We will not share your personal information with any other third party unless we have your permission or the law requires us to.

Cookies are small text files stored on your device by your web browser when you visit a website. These files, which include pixel tags, and similar technologies, contain information that is retrieved during subsequent visits. Although cookies are harmless to your computer—they do not contain viruses—they are commonly used by advertisers to track your online activities and deliver targeted advertisements.

Due to the detailed information that cookies can store, they are considered personal data under certain conditions and thus fall under the General Data Protection Regulation (GDPR) when they identify an individual either directly or indirectly.

We use cookies in different places on our website to collect information that enables us to personalize your experience. Cookies tell us which parts of our website you have visited, help us measure the effectiveness of web searches, and give us insights into user behavior to improve our communications and services.

1. Google Analytics
We use Google Analytics to gain insights into how you interact with our website. This data helps us understand your browsing behavior, allowing us to improve our content and develop features that enhance your experience.

2. AddThis
AddThis buttons on our website make it easy for you to share content across different platforms. When you click an AddThis button, you are temporarily redirected through the AddThis site before reaching your chosen platform (e.g., Twitter) to share our content.

How long cookies are stored depends on the type of cookies:

1. Session Cookies
These cookies are temporary and delete themselves once you close your browser. They help with security and remember your actions on previous pages, so you don’t have to re-enter information.

2. Persistent Cookies
These cookies remain on your device even after you close your browser. They are used for various purposes, such as remembering your cookie preferences between visits.

You have the legal right to reject the use of cookies on our website and continue accessing the site. When you visit www.droneportrotterdam.com and encounter the cookie consent banner, you have the options to either “Accept” or “Decline.” Selecting “Accept” permits us to use cookies for analytical purposes. Choosing “Decline” restricts our use of cookies to those that are strictly necessary for the website’s functionality.

Cookies and Your Browser Settings
You can delete existing cookies at any time using your browser settings. Additionally, you can configure your browser to block or restrict cookies altogether. Please be aware that disabling cookies might impair the functionality of our website, as strictly necessary cookies are essential for certain features to operate properly.

Refer to your browser's "Help" section for detailed instructions on managing or deleting cookies.

Blocking or Restricting Cookies
Activating the appropriate setting in your browser allows you to block the deployment of all or some cookies. Note that if you choose to block all cookies, parts of our site may not function as intended. It’s also important to remember that blocking cookies will not remove any that have already been stored on your device. To delete previously stored cookies, you will need to remove them via your browser settings manually.

DronePort Rotterdam reserves the right to update this Privacy and Cookie Policy at any time without prior notice. We recommend reviewing it periodically to stay informed of any changes. The date of the last update can be found at the bottom of this policy.

Questions, comments and requests regarding this policy are welcomed and should be addressed to info@droneportrotterdam.com.

Last updated: 20 November 2024